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Outreach Opens Upcoming Trainings to TCA Members & Staff

Outreach (NY) has opened an upcoming training on Crisis Prevention and Deescalationto all TCA members and staff. Please use the links below to register so that Outreach may identify registrants who sign up by way of TCA. Read more


Topic: Crisis Prevention and Deescalation

Date: Thu. December 8, 2022, 2-5:00pm ET

Trainer: Liliane Drago, MA, CASAC Master Counselor, MAC, AVP, Outreach Training Institute, Outreach Development Corporation

This course teaches participants to use Nonviolent Crisis Intervention by the Crisis Prevention Institute (CPI). Participants learn to appropriately intervene at every level of a crisis, with emphasis on the identification of the early stages of a crisis and how to prevent its escalation. The use of verbal de-escalation and personal safety techniques is introduced and practiced. The overarching priority of this approach is to keep both clients and staff safe.

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